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Month: September 2020

Pearcedale Medical CentreBlog2020September
By Pearcedale Medical Centre 0 Comments Uncategorized

BetterConsult

What is BetterConsult?
Your practice is using the BetterConsult service to help you get the most out of your doctor appointment, and helps your doctor focus on the right treatment for you. 
How does BetterConsult benefit your appointment with the doctor?
BetterConsult is a pre-consultation questionnaire that asks a number of questions your doctor would usually ask about your reason for visit and prepares the notes they usually need to type. By knowing this right away, your doctor can focus on the ideal treatment for your health. 
BetterConsult also allows you to better consider what you want to discuss with your doctor, and help you think through your symptoms in advance. 
Does BetterConsult protect your medical information? 
Yes. With BetterConsult your medical information is private, confidential and totally secure. The information stays in Australia and is only shared with your doctor or medical professional.
What are the benefits of completing the BetterConsult pre-consultation form?
BetterConsult is a pre-consultation form that asks a number of questions your doctor would usually ask about your reason for visit and prepares the notes they usually need to type. By knowing this right away, your doctor can focus on the ideal treatment for your health.
They will also need to spend less time typing so you can have more face-to-face interaction.
BetterConsult also allows you to better consider what you want to discuss with your doctor, and help you think through your symptoms in advance.
How do I log on to BetterConsult?
You will be sent an SMS from your practice that contains a link to open BetterConsult.
Please click on the link and then register or log in to your free BetterConsult account to complete the questionnaire.
How long before the consultation do I need to submit the questionnaire?
We encourage you to answer the questionnaire as soon as you receive the SMS, however you are able to submit the questionnaire up until your appointment time.
How long will it take to complete the questionnaire?
It will take you 5-15 mins to complete the questionnaire depending on how many reasons you have for visiting the doctor and the complexity of your medical history.
Where can I find more information?
By Pearcedale Medical Centre 0 Comments Uncategorized

Electronic Prescriptions

Pearcedale Medical Centre is now enabled for electronic prescriptions.

 

What is an electronic prescription?

An electronic prescription, also known as eScript is an alternative to a paper prescription. If you would prefer this option, your GP can deliver an eScript to your mobile phone via SMS or to your email. You will receive a unique QR barcode known as a token that you can show to participating pharmacies who will then dispense your medicine.

Can I still get a paper prescription?

Yes, it is not mandatory to receive an electronic prescription. If you prefer a paper copy, please inform your GP at the time of consultation who can print your prescription.

Can I receive repeat prescriptions electronically?

Yes, if your GP has requested repeats on your prescription, you will be issued with a new token from the pharmacy when your medicine is dispensed. When you are due to refill your script you will need to show this token to the pharmacy again for your medicines to be dispensed.

What happens if I lose my electronic prescription?

Please call your GP if you have lost your token and they will re-issue a new token.

What if I need more than one electronic prescription?

You will be issued with separate tokens for each prescription that you require.

Can I use an electronic prescription at any pharmacy?

Most pharmacies are currently enabled to receive electronic prescriptions however please contact your regular pharmacy to ensure they are able to accept these prescriptions.

Where can I find more information?