What is BetterConsult?
Your practice is using the BetterConsult service to help you get the most out of your doctor appointment, and helps your doctor focus on the right treatment for you.
How does BetterConsult benefit your appointment with the doctor?
BetterConsult is a pre-consultation questionnaire that asks a number of questions your doctor would usually ask about your reason for visit and prepares the notes they usually need to type. By knowing this right away, your doctor can focus on the ideal treatment for your health.
BetterConsult also allows you to better consider what you want to discuss with your doctor, and help you think through your symptoms in advance.
Does BetterConsult protect your medical information?
Yes. With BetterConsult your medical information is private, confidential and totally secure. The information stays in Australia and is only shared with your doctor or medical professional.
What are the benefits of completing the BetterConsult pre-consultation form?
BetterConsult is a pre-consultation form that asks a number of questions your doctor would usually ask about your reason for visit and prepares the notes they usually need to type. By knowing this right away, your doctor can focus on the ideal treatment for your health.
They will also need to spend less time typing so you can have more face-to-face interaction.
BetterConsult also allows you to better consider what you want to discuss with your doctor, and help you think through your symptoms in advance.
How do I log on to BetterConsult?
You will be sent an SMS from your practice that contains a link to open BetterConsult.
Please click on the link and then register or log in to your free BetterConsult account to complete the questionnaire.
How long before the consultation do I need to submit the questionnaire?
We encourage you to answer the questionnaire as soon as you receive the SMS, however you are able to submit the questionnaire up until your appointment time.
How long will it take to complete the questionnaire?
It will take you 5-15 mins to complete the questionnaire depending on how many reasons you have for visiting the doctor and the complexity of your medical history.
Where can I find more information?